CPT – HRE 4M1 Ethical Issues in Our Society

Introduction

The current paper discusses the brief history of future franchising and its development in Australia. The regulatory framework is reported and is linked to the analysis that is relevant to this research. From the findings, it is understood that the approach is found to be disparate and hoc to the research along with the scoping studies that have been done at the budding stage of the franchise development. There is significant evidence for this census-style of research which has concluded with the path of disparate studies by utilizing highly sophisticated research methods (Barthélemy, 2008).

If the research of franchising has to advance, then it appears that it has to be interfaced with the various other domains of research in the SME and the research on entrepreneurship. The kind of issues that are subject to the franchising research should be extended. For having a better understanding of the change over time it has, to begin with the longitudinal studies. To enhance the knowledge and understanding of that level of analysis, the studies should be promoted in the direction of sectorial focus. With the volume of the work that is being represented the cross-cultural research should be increased.

Literature review

As per Bebchuk, the franchising sector of Australia is represented by over 71400 franchise system units that contribute to around 131 billion dollars in the sales of services and goods to the gross domestic product of Australia every year. In Australia in the past three decades, there has been rapid growth in franchising (Bebchuk, 2007). The body of the research can be contextualized with the wide range of history about franchising and the regulatory management that is governed by Australia’s sector. In this context, the strategic considerations of the research are highlighted with a comprehensive review and synthesis. Later in the agenda of future research suggestions are put forth (Cochet & Garg, 2008).

It is evident that before 1970 there was franchising to some extent in Australia except for industries such as product franchising in petroleum and motor vehicles. In the year 1960s and 1970s, the trend of fast food franchises like McDonalds and KFC has been introduced. It has begun in the systems that are based locally, which requires further expansion as a result. According to Cavusgil et al, during the year the 1970s and the early 1980s the increased intensity of the competition business resulted in the failure path of most small and medium-sized businesses and stimulated growth in franchising (Cavusgil et al., 2014). This was found to be the alternative that is safe for independent operations, which is a means for the new small business people to benefit from the business systems that are established and a brand name that is recognized. This kind of growth in franchising has been credited for the nonexistence of the disturbing controls of regulation at the federal or state level. For, accepting new ideas and investments from foreign there was an increasing comfort from the local population and a greater willingness among Australian citizens (Combs, Ketchen & Short, 2011).

During the 1980s franchising continued to grow at an enhanced rate. Hence it has been credited from the financial and the public sectors to an increase in the interest. However, in some of the high-profile franchises, the interest of the media has failed which promoted questions concerning the appropriateness of franchising to be the distribution medium. An experimental study has been conducted by Dant & Grünhagen from whom it was found that the survival rates of franchising were found to be greater when compared with the smaller businesses (Dant & Grünhagen, 2014). Yet in consumer protection and sector regulation, there was a growing interest. In the year 1981, it led to the formation of the Franchisors Association of Australia because of the calls from the sector regulation of franchising.

Later in the year 1993, the membership was extended by private associations to include franchises and then it became known as the Franchise Association of Australia and New Zealand. In the year 1998, it became known as the Franchise Council of Australia with the growth of the membership and the affiliations from international markets (Davies et al., 2011). The association had key aims which included the representation of the franchisors, the franchises, and other related entities of franchising equally which also included the consultants of marketing, the advisors, legal representatives, mediators, and the accountants.

Parallel to this, the legal framework has undergone some significant development during the same period. However, there is evidence of little credibility in the literature of franchising which corresponds to the effects of the Franchise regulation of Australia.  There was no particular statute that governed this sector in pre-1981 apart from the Commonwealth Petroleum Retail Franchise Act 1980 (Elenurm, Ennulo & Laar, 2007). Hence franchise was highly unregulated during those times. From this, the franchise can find an option from the franchisors about deceptive or misleading conduct.

The Economic Outlook journal which is based on the International Franchise Association reviews the economic outlook of franchising in the future. From the current journal, the scope was found to elaborate on the franchise business shortly. The taxation concerning the franchise businesses is covered and the growth prospects of the different types of businesses of the franchise are explained along with the scope for further expansion.

In this report, the first look at the franchise sector outlook of the US economy in the year 2016 has been prepared by the IHS economy concerning the future of the franchise. In the year 2016, the current IHS forecast of the US economy with specific attention towards the economic indicators relating to the economic sector where it has a significant concentration on franchising is summarized. The overview of the estimations and the forecasts regarding the franchising of the 10 business lines has been presented:

  • In the automotive business
  • The services of business
  • Services related to commercial and residential spaces
  • Lodging
  • Personal services
  • Restaurants of quick service
  • Full-fledged service restaurants
  • Real estate
  • Retail food industry
  • Retail services and products

Based on the estimations of the year 2015 the initial forecasting of the year 2016 has been reported:

  • Establishment of franchise
  • Employment in franchise
  • Nominal output of franchise

The strategic management journal provides the relationship between the resources of the franchise and the outputs that are produced out of it. There is extensive research and focus concerning the leveraging of the resources of the business and the kind of inputs and the business tactics that are indirectly related to the proportions of franchising (Gitman & McDaniel, 2007). From this research, it is understood that the most important feature of most franchise chains is that they are known to use simultaneously both companies-owned outlets and franchising.

In this study, it has been shown that the resources that are provided to the managers of outlets have a relationship with the financial performance of the franchise chain and are dependent on the structure of the governance. Considerations such as specificity, knowledge, and opportunities have been seen to prevent the chains from developing the franchised outlets in large proportions from the fully available resources like the name of the brand and the business practices with tactics. The value of the brand name and the practices of the business tactics are indirectly related to the percentage of the outlet chains that are franchised.

It is understood clearly from the quote that often states that the shareholder franchise is the conceptual strategy that underpins the justice of the directorial power. In similar to this the shareholder franchise can be viewed as the key mechanism in making the boards responsible. Another opinion states that if the elected representatives are not appropriately pleasing the stockholders, then they have the corporate democracy power to turn the board out.

Hence, there is no solid foundation provided by the shareholder franchise for the justice of the directorial power that it has to supply. Commonly the shareholders will not have all the viable powers for replacing the directors of the private companies. The challenges of conducting the elections are rare and the risks taken for replacing through the false contest are very low. To place corporate governance on solid foundations and to restore accountability the shareholder franchise should be brought into reality.

The main aim of this article is to understand the entrepreneurial orientation of the system of the franchise and its impact on the relationship quality of the franchisor-franchisee. For its independence, it has been given the forces that are conflicting with the standardization or the uniformity and the desire of the franchise. For the future franchise, it has surveyed by collecting data from the sampling of the franchises that are operating in the UK (Kavaliauskė & Vaiginienė, 2011). The survey involved the mail questionnaire through the cross-sectional research designs. The hypothesis that is stated in this study was tested with the help of using regression analysis. From the results, it is evident that the entrepreneurial orientation was positively and suggestively related to the quality of the relationship.

In addition to this, the relationship quality is found to have a positive impact if the recruitment of the entrepreneurial franchises is done. For encouraging entrepreneurial activities the structural support systems have been used by the franchisors of the franchise, but it was not found to be reasonable for the relationship between the EO and the relationship quality. It is suggested from the results that the systems are with EO and the entrepreneurial franchises might enjoy better relations in a future expansion (Koen, Bertels & Elsum, 2011).

For many decades, most of the franchising research has leveraged one of the following three theoretical milestones which include the scarcity of resources, agency theory, and the symbiosis for answering the queries of franchising. New theories are developed by the current franchising researchers who are investigating the examined aspects of franchising and are exploring the conceptual factors that will shape its usage (International Franchise Association, 2010).

The article that is considered under this special issue is the new directions in future franchising. Three milestones that form the theoretical foundation have been introduced in today’s new direction which summarizes the issues and their implications and also explains why entrepreneurship researchers are positioned well in advancing their knowledge of franchising.

From the agency theory, it is depicted that franchising is the solution to any kind of agency problem. To monitor the actions of the managers of the company who are working in distant locations is quite costly. In contrast to this, the franchise contracts will give the franchises the residual chains in the profits of the outlet so they work without requiring any monitoring from the franchisor (International Franchise Association, 2010). The major implications from the observations of Rubin are that franchising has to occur in chains where the decision quality of the local managers will be hard to evaluate and where the distance location makes the direct observation costlier. The literature review and the meta-analysis are in support of the explanations of the agency theory of franchising.

Research gaps

If the research in this particular area advances, then there would be a need to recognize the interface concerning the other domains of research in the SME and entrepreneurship research. For instance, the significant links are highlighted from the UK studies between franchising and small businesses (Dant & Grünhagen, 2014). Systematically, the range of issues should be expanded that are subjected to the franchise research, for example for the more complex governance structures that are developed in Australia include the theoretical foundations, adoption of the franchise for the portfolios of brand, merging and acquisition of the investor behavior, etc. which are found to be the initial gaps in the research that have been identified from the articles.

Conclusion

From the articles, the broad areas of the research have been identified in franchising from all aspects. There was a gradual shift from the narrow focus of the businesses to the descriptive and scoping studies to the excess studies in the different areas from 2000 onwards such as experience internationally, the motivations, knowledge, governance, service quality, etc. few of which were identified. The census surveys were utilized by most of the studies which are based on the case approach and consequently, highly advanced methods quantitatively have been incorporated into the sector as it matured.

References

Barthélemy, J. (2008). Opportunism, knowledge, and the performance of franchise chains. Strategic Management Journal, 29(13), 1451-1463

Bebchuk, L. A. (2007). The myth of the shareholder franchise. Virginia Law Review, 675-732

Cochet, O., & Garg, V. K. (2008). How do franchise contracts evolve? A study of three German SMEs. Journal of Small Business Management, 46(1), 134-151

Cavusgil, S.T., Knight, G., Riesenberger, J.R., Rammal, H.G. and Rose, E.L.,( 2014). International business. Pearson Australia.

Combs, J. G., Ketchen Jr, D. J., & Short, J. C. (2011). Franchising research: major milestones, new directions, and its future within entrepreneurship. Entrepreneurship Theory and Practice, 35(3), 413-425

Dant, R. P., & Grünhagen, M. (2014). International franchising research: Some thoughts on the what, where, when, and how. Journal of Marketing Channels, 21(3), 124-132.

Davies, M. A., Lassar, W., Manolis, C., Prince, M., & Winsor, R. D. (2011). A model of trust and compliance in franchise relationships. Journal of Business Venturing, 26(3), 321-340.

Elenurm, T., Ennulo, J., & Laar, J. (2007). Structures of motivation and entrepreneurial orientation in students as the basis for differentiated approaches in developing human resources for future business initiatives. EBS Review, (23).

Gitman, L., & McDaniel, C. (2007). The future of business: the essentials. Cengage Learning

Kavaliauskė, M., & Vaiginienė, E. (2011). Franchise Business Development Model: Theoretical Considerations. Verslas: teorija ir praktika, (4), 323-331

Koen, P. A., Bertels, H. M., & Elsum, I. R. (2011). The three faces of business model innovation: challenges for established firms. Research-Technology Management54(3), 52-59

International Franchise Association. (2010). 2012 Franchise Business Economic Outlook

Trappey, C. V., & Trappey, A. J. (2015). Collective intelligence applied to legal e-discovery: A ten-year case study of Australia franchise and trademark litigation. Advanced Engineering Informatics, 29(4), 787-798.