Personal & Professional Development

Question 1

Assessment of the self-made action plan:

The communication process helps in letting others know about the condition that one feels and experiences. When it comes to the case of a patient, it is the expression of pain and the feeling of uneasiness that needs to be expressed so that the doctor comes to know about the exact condition of the patient. Reflection of the patient’s feelings and pain can be done with the help of communication which can be in the form of confrontation, confession, or just interaction. It is necessary to have an effective conversation so that the doctor understands the problem and then suggests the appropriate medication for the patient. It is explained as the process of interaction between two or more sources that involves the exchange of ideas from one source to another. Many theories have been found to help the process of communication become well. The goals of such theories are to achieve the full capabilities of the communication process and then make it a fruitful interaction (Calderhead, 2012).

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Question 2

Different Theories

Verbal Communication:

It is a type of communication that takes place when people interact by looking at each other’s faces. The involvement of sound, words language, and signals are used as the elements used for verbal communication (Moon, 2013).

For the cause of social causes and health care, people must make sure to make the speaking process slow, soothing, clear, and to the point. It should be understandable to the listener and hence would be beneficial from both sides.

Non-verbal communication:

It is a kind of communication that takes place by involving the process of sending and receiving messages that do not involve the direct interaction of the sender and the receiver. It is possible with the involvement of gesturing movements, expressions of the face, body language, signals, and sign language.

The section on health care and social care can be done in a way that would benefit the whole mass of a huge number of people. Signaling can be seen by the traffic cops who give hand movements and hand gestures to interact with the people. Moreover, the traffic lights present on the roads are understood without the use of any kind of spoken word and hence it happens to be a kind of nonverbal communication (Nicholls, 2014).

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Written communication:

It is a type of communication that is made possible with the help of written forms of interactions. The sender can use any kind of medium to pass the message to the receiver with the help of written words. It involves no gestures and movements but continues to serve the purpose of interaction. Texting and messaging is one form of written communication.

When it comes to social care, it is made possible via the media platforms and communicators that enhance the purpose of written communication (Driessen & Tartwijk, 2013). The communication of people geographically barred by distance is made possible with the help of social media platforms. In the healthcare division, the doctor uses the prescription that acts as a communication method. Moreover, s/he should be clear to the patient so that the diseases that are diagnosed are cured effectively.

Intra-personal communication:

It is a communication that happens between two people who happen to be connected via some medium. It can also have the involvement of more than two members who communicate about one common topic with a similar aim. But the outline of the communication is that it happens to be a one-way communication and there is no way it can have more than one sender (Calderhead, 2012).

In social care, intra-personal communication is to be done so that it strengthens the bond among the people and makes them infer a common outcome with the discussion. Intra-personal communication in the health care unit can be the discussion of a disease and educating them on the methods to avoid it (Nicholls, 2014).

Interpersonal Communication:

It is a kind of communication that involves the interaction of a group of people. In this type of communication, there is a bi-directional flow of messages and information. It has the inclusion of sender, receiver, and additional feedback. There are chances that the communication might land up on some feedback or comments.

In the case of social care, radio happens to be an example of interpersonal communication. It involves the radio jockey as the speaker, and the audience as the listener, and during some of the interactive sessions like phone-in programs; there can be comments and feedback from the listeners. Similarly, in a healthcare campaign or program a medical representative can be the speaker and the audience is the receiver. The arousal of questions can act as feedback from the receiver end (Driessen & Tartwijk, 2013).

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Group Interactions:

It is a kind of communication that involves a particular group in it. The group discusses and interacts about a common topic and aims at finding some consequences to it. Such discussions can lead to beneficial results involving decisions being taken and laws being made. In the health care division, it can be the discussion between a group of doctors about a particular disease and its cure, or can be a discussion among the medical authorities who would like to find new and better ways of operation. In the social care unit, group communication can be the interaction of a particular group of people discussing recent news, national economy, politics, or social causes (Calderhead, 2012).

Tuckman’s stages of group development:

It is a model that was given by Bruce Tuckman in the year 1965 that states that group interaction has the following stages.

Forming:

In this stage, the group of members meet and then discuss the opportunity and issues that would turn up in the topic. The members of the group initially remain quiet and then speak at a particular time when the discussion happens.

Storming:

It is a phase of the group discussion that involves the phenomenon of differences in opinion coming up and there is a clash between the members of the discussion panel (Busse, Aboneh & Tefera, 2014). Some members of the group try hard to avoid the complications but some of the members act as catalysts to the discussions.

Norming:

It is a stage when the members of the group interaction take charge of being tolerant and accept whatever comes in the discussions. This makes sure that further conflicts and clashes are avoided.

Performing:

It is the final stage of the group in which a decision is taken and the interaction is put to rest. A mutually decided outcome is decided and then peace is achieved. The team of members makes the decision that favors all the members of the interaction and thus everyone is left satisfied with the interaction.

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Question 3

Making oneself familiar with the terms like CPD and PPD:

Continuing Professional Development (CPD): It is explained as a design that is used and helpful in the self-learning process and helps in addressing an unknown land with ease. Continuing Professional Development is also regarded as a process that helps in the all-round development of an individual that facilitates the human being to be free in public speaking and making communication well and effectively. It is essential to interact and maintain the exchange of knowledge with the help of it.

Additionally, Personal Professional Development (PPD) aims at making it easier and simpler for individuals to make their own decisions and communicate self-effective. It is important to have communication with the conscience and thus make wise and better decisions too.