MN2105 Consultancy Challenge Assignment Help

Several aspects of compliance require identification of sources which can be:

  1. Confidentiality: It is an ethical responsibility of keeping a client’s details safe and confidential.

Relevant legislation: Confidentiality regulations exist at both the state and federal levels, and all employees should be aware of them. The Privacy Act 1988 (Privacy Act), which governs the treatment of personal information by Australian, ACT, and Norfolk Island government agencies, as well as certain private sector organizations, is dealt with by the Office of the Australian Information Commissioner (OAIC).

  1. Mandatory industry codes of practice – Codes of practice can be mandatory or voluntary, and they offer consumers a minimal level of protection.
  2. Voluntary industry codes of practice – Voluntary codes are a type of self-regulation in the industry. They may be sponsored by a specific industry association or in collaboration with a government body.
  3. Duty of care – mandates that an adequate standard of care be supplied that is reasonably practicable to guarantee the health and safety of persons in the workplace as well as others who are affected by your employment. 

Collecting data – In most cases, general practitioners should only collect health data about residents with their permission.

Clients have the right to: 

  • To claim the organizational service with respect and dignity
  • They must be updated with the information regarding their health condition along with the service provided so that they can make an informed decision
  • Should be free of any discrimination or abuse

Non-compliance may lead to severe consequences including fines. Penalties and punishments can be applied to both the employee and the employer.

  • Charges
  • Notices of Infringement
  • Regulatory bodies’ scrutiny
  • Revocation, suspension, or cancellation of permits and/or employment
  • Incarceration
  1. We may require legal assistance from a specialist. Accessing specialized legal counsel may entail researching legal and ethical policies and procedures, as well as speaking with Directors or superiors, but it may also come from outside the company. It could include auditing bodies, regulatory organizations, and legal specialists from within or outside the organization.
  2. a. Hammond Care’s work is inspired by the Christian ideals and values portrayed in Jesus Christ’s words and conduct. Hammond Care believes that all persons are valuable since they were created in God’s image and are loved by him. Treating people equally with love and care and not discriminating against them is the aim of this aged care service. They do not discriminate against individuals based on caste, color, or employment.
  3. Within a service, responsibilities or obligations will vary depending on the sort of service offered and the amount, abilities, and experience of the individuals with whom you work. The services can range from major corporations with a mix of qualified and untrained employees to tiny home and community care agencies where you may work with only one other person or even alone. As a result, your job responsibilities in contributing to the service will vary depending on the variety of different activities that service team members must complete throughout the day. You will need to refer to the following documents to determine your obligations and perform your duties as an allied health assistant.
  4. CLIENTS:

– Rights: The ability to exercise personal, civil, legal, and consumer rights; high-quality treatment tailored to individual needs

– Responsibilities: appreciating workers’ rights 

WORKERS:

Right to refuse dangerous work; right to be informed about real and possible workplace dangers

They must report any dangers, injuries, or poor health to their supervisor or employer, and they must comply with their employer when they demand something to be done for workplace safety and health.

AN EXPANDED COMMUNITY

Rights: the freedom to live one’s life and pursue one’s goals without interference from others or the government.

Cooperation, respect, and participation are among the responsibilities.

  1. NON-DISCRIMINATORY APPROACH: by ensuring equal treatment and the exercise of human rights without discrimination of any type based on race, color, sex, language, religion, country, birth, political or another opinion 

HOW CAN A NON-DISCRIMINATORY APPROACH BE IMPLEMENTED?

By providing personnel with training and seminars 

By following standards of care, policies, and procedures 

By implementing rules and regulations that must be obeyed o Impose disciplinary actions for those who do not follow the rules and regulations

Q2 a. articulate and document policies and procedures in easily accessible formats to support legal and ethical practice.

Each state and territory has its own set of rules, and each agency has its own set of policies and procedures. A policy is “a well-thought-out plan of action for guiding decisions and achieving rational results.”

Policies and procedures are created because a process must be in place.

A uniform and compliant process for reporting breaches of duty of care and handling complaints, for example.

Documentation and record-keeping requirements should be included in policies and procedures.

All health and community service workers must keep meticulous records of their patients’ or clients’ treatment. A client’s records (also known as medical records,’ ‘health information,’ or ‘health records,’) may comprise not an only hospital and other healthcare institution-held medical, nursing, and research notes, but also notes prepared during the preadmission or post-discharge phases of care delivery.

 To effectively promote workplace diversity, a variety of tactics can be implemented.

Staff training – promotes policies and processes through a variety of methods.

Using a variety of communication mediums and approaches – It is critical to choose proper communication strategies for promoting and disseminating the policy.

  1. Three different situations possible:
  2. Breach of duty of care or code of conduct leading to non-compliance
  3. Unfair treatment towards the client that may discriminate them on several bases
  4. Any kind of abuse or exploitation towards the client

When reporting unethical behavior, make sure to include the following information: • Who was involved in the incident?

  • When did the incident happen, and who was there?
  • Why do you consider the conduct is unethical? • What steps have you taken as a result? (such as speaking directly to the worker or supervisor)
  • Policies and procedures – while filing a report, you must follow the process to ensure that your concerns are directed to the most appropriate person.

Q3a. Methods for ensuring the legal and ethical requirements:

  • Make sure it’s logical – information delivered in a logical order is less perplexing and easier to comprehend.
  • Clearly describe the information and its purpose – It is critical to clearly state the purpose and define the subject and aims of the material when communicating ideas and information.
  • Be brief – Clear and succinct information is the most effective and easily absorbed.
  • Provide a conclusion – After you’ve expressed your idea or information, reiterate the purpose and what you want to get out of the explanation and interpretation.
  • Correctly use words and phrases – Make sure that all of the words and phrases are correct.

Task-4

  1. Children in the workplace: A kid brought into a workplace must be under the direct supervision of an accompanying parent or caregiver at all times, and that parent or caregiver will be responsible for all elements of the child’s behavior. The Aging Services Leadership minor emphasizes aging, eldercare, and gerontology knowledge. Their goal is to equip students with the knowledge and skills they’ll need to adapt to an aging population professionally and efficiently.
  2. Code of Conduct: The Code establishes a comprehensive framework of ethical behavior that all workplace employees must adhere to. It also serves as the foundation for disciplinary action against those who fail to meet their responsibilities.
  3. Code of practice: – A code of practice gives extensive information on how to meet the standards set forth by work health and safety (WHS) legislation. These do not supersede WHS laws, but they can be provided to make it a little easier to comprehend what you need to do.
  4. Complaints Management: Individual concerns are resolved, and opportunities for systemic improvements are identified through complaint management. Complaints will be received by every organization that interacts with the public. The public expects government agencies to prioritize customer service and respond quickly to concerns.
  5. Continuing professional education: Learning to achieve or retain professional credentials, such as academic degrees, formal coursework, attending conferences, and informal learning chances in practice, is referred to as professional development. It’s been defined as intensive and collaborative, with an evaluating stage preferably included. Specialized course training includes certification in aged care services, nursing. 
  6. discrimination: – occurs when one person or group of people is treated less favorably than another because of their history or particular personal features.
  7. Dignity of risk is the belief that self-determination and the right to take reasonable risks are important for dignity and self-esteem, and that they should not be hampered by overly cautious caretakers worried about their duty of care. 
  8. duty of care: A legal duty to exercise reasonable care not to cause harm to another person that could be reasonably predicted is applied to adults who are under care, such as the elderly. gives information to help employees and professionals guarantee that a client’s rights are upheld and respected.
  9. human rights: 
  • Universal declaration of human rights: The right to life, liberty, free speech, and privacy are all included in the Universal Declaration of Human Rights. Human needs are tangible and intangible possessions that humans cannot survive without, such as food and water. It also includes economic, social, and cultural rights, such as the right to social security, health, and education.
  • Relationship between human needs and human rights: Relationship between human needs and human rights – Human needs are tangible and intangible possessions that humans cannot survive without, such as food and water. Human rights are real and intangible possessions that persons have as a result of their existence. 
  • Frameworks, approaches, and instruments used in the workplace: In the workplace, frameworks, techniques, and instruments are employed – Discriminatory law and practice, as well as deep-seated racism, is frequently linked to human rights crimes against migrants. 
  1. informed consent: supplied with full awareness of the dangers, potential effects, and alternatives A doctor or healthcare practitioner must provide enough information to the resident in medical treatment that requires invasive (and potentially life-threatening) operations so that he or she can give informed consent.
  2. mandatory reporting: is a legal phrase denoting the need that certain groups of people report suspected situations of abuse and neglect to government authorities. 
  3. practice standards: The purpose of the guidance material is to help organizations implement and maintain their compliance with the Aged Care Quality Standards. This will apply to all types of elderly care, including residential, home, and respite care.
  4. practitioner/client boundaries: Professional boundaries define the space between a worker’s professional strength and the vulnerability of their customer. Clients are protected from exploitation, practitioners are protected from responsibility, and the professional relationship is protected.
  5. privacy, confidentiality, and disclosure: Information privacy laws regulate the processing of personal information through enforced privacy standards, and they can also refer to information about oneself. The legal duty of secrecy requires health care providers to preserve their patients’ personal health information from unauthorized disclosure. The act of making something or a fact known is known as disclosure.
  6. Policy frameworks: A policy framework is a document that lays out a set of procedures or goals that can be used to guide a more thorough set of policies or the continuing maintenance of an organization’s policies during negotiations or decision-making.
  7. records management: A set of operations for methodically supervising the development, distribution, use, preservation, and disposal of recorded information kept as proof of company activities and transactions.
  8. rights and responsibilities of workers, employers, and clients: 

CLIENTS:

– Rights: The ability to exercise personal, civil, legal, and consumer rights; high-quality treatment tailored to individual needs

– Responsibilities: appreciating workers’ rights WORKERS:

Right to refuse dangerous work; right to be informed about real and possible workplace dangers

They must report any dangers, injuries, or poor health to their supervisor or employer, and they must comply with their employer when they demand something to be done for workplace safety and health. 

  1. industrial relations legislation and requirements relevant to the organization: To work as an aged care worker, you must have the following qualifications: Certificate III in Individual Support or Certificate IV in Ageing Support; First Aid Certification or Police Certificate.
  2. specific requirements in the area of work, including: 
  • Key practices that are prohibited by law: In Australia, the use of restrictive measures to handle difficult behaviors in the aged care and disability sectors is a major human rights concern. In disability accommodation and support services, residential aged care services, mental health services, and prisons, many sorts of restrictive techniques are applied.
  • Auditing and inspection regimes: Practice reviews and audits are commonly carried out to assess the quality of care provided and to see how it might be improved.
  • Main consequences of non-compliance: Penalties and repercussions can be applied not just to the individual, but also to the company where they work. 
  • need to apply for licenses and associated mandatory training and certification requirements: In terms of timing, accreditation and certification updates have various rules. Some are held every three years, while others are held once a year. You’ll need to figure out what your community service organization’s scope is, and then look into the accreditation standards that go along with it. 
  • Statutory reporting requirements: This is a legal phrase that refers to the requirement that certain groups of people report suspected situations of abuse and neglect to government authorities.
  • business insurances required including public liability and workers compensation

Public liability is a branch of tort law that deals with civil wrongs. Under common law, an applicant typically sues the respondent for negligence and/or damages.

Workers Compensation is a piece of legislation that ensures that employees who are injured at work receive financial compensation. It was established to provide compensation to employees regardless of whether or not the company was at fault. 

  • Accreditation requirements

Requirements for developing and implementing strategies, rules, and codes of conduct, as well as incorporating specific workplace practices.

  • Requirements to develop and implement plans, policies, codes of conduct or incorporate certain workplace practices 

Policies and procedures are created because a process must be in place. For example, they could comprise a consistent and compliant approach for: Notifying the authorities of a breach of the duty of care, Confidentiality in reporting of damage or alleged harm (required reporting), Taking care of complaints

  1. work role boundaries – responsibilities and limitations of different people 

It is critical for community service personnel to have a clear awareness of their duty of care duties. It’s just as important for them to carry out their responsibilities when practicing their professions or doing their jobs.

  1. work health and safety: This establishes a framework for ensuring the health, safety, and well-being of all employees. It also safeguards the health and safety of anyone else who may be harmed by the work.